Return Policy

Return & Replacement Policy

At OnlinePlantsCart.in, we are committed to ensuring that you receive only the healthiest plants and the best customer experience. If, for any reason, you need to return or replace your order, please review our policy below.

Return & Replacement Duration:

• You may request a return or replacement within 5 days of delivery.

Eligible Reasons for Return & Replacement:

• Damaged Product: If your plant arrives damaged.
• Wrong Item Sent: If you receive an item different from what you ordered.
• Plant Dries Out: If the plant dries out despite proper care upon arrival.

Mode of Refund:

• Refunds will be processed in the form of Loyalty Points that can be used for future purchases on our website.

For any assistance, please contact our customer support team, and we'll be happy to help.